Payment & Order

1Can I check / track my order?
Yes, www.syacaa.com registered user will be able to check and track his/her current or previous orders by clicking "My Account" button on the top of the site (visible on each page). By clicking on this link you will be asked to enter your Login details. If already entered or once entered, the user lands in "My Shopping Cart", where he / she can check the Status of all his/her Orders. Get a link to do the payment directly & Print an Invoice of the order.
2What are the different stages of "Order Status"?
www.syacaa.com users can know these different stages of "Order" Awaiting Payment - Order is placed & we are yet to receive the payment from you. Pending Order - We have received the order from you and are waiting for the authorization from the bank or in case of Cheque / DD / MO till its realization. Processing Order - After we receive the payment approval from the bank we will start processing your order after the necessary procurement of the products. Shipped - After the procurement of the products we have given it to our logistics partner to be delivered it to you. Delivered - The order has been delivered to destination specified by you. Note: At every stage, an email will be sent to your email ID. This is done, to keep you informed on your product/s till it reaches you.
3What are my payments options?
You get the following options for payment. Choose the desired. Online Payment: You can Use your Credit Card/ Debit Card. Net Banking UPI Wallet
4Can I cancel my order after submitting it?
No, an order cannot be cancelled once submitted.
5How much does a shipping cost? What are the Shipment charges?
We are providing free shipping across India on all orders which are above Rs 199/- Else, Rs 60/- will be charged per order.

Support

1How do I contact www.syacaa.com?
Please visit https://syacaa.com/contact-us/ to contact us. We will be in touch with you as soon as we receive your mail, or you can call us on our LandLine to speak with our customer service support – Monday to Saturday 9am 6pm (0121 265 2511)
2What is www.syacaa.com’s Policy, Terms & Conditions?
At www.syacaa.com we are committed to safeguard & protect your privacy. We have provided a user-friendly site for easy shopping. Please visit https://syacaa.com/privacy-policy/ to see further details of our Policies, Terms & Conditions. Note: We do not store any of your Credit Card & Debit Card information details. We have a 128Bit SSL certificate server which facilitates 100% secure online payments.